Emirates Vehicle Gate (EVG) UAE: Vehicle Registration, Insurance, Accident History & Fine Payment

Emirates Vehicle Gate (EVG) provides vehicle services in the UAE under a single online portal.

The major services are:

• Mulkiya (registration) renewals
• Check and pay traffic fines
• Insurance status tracking
• Accident history reports.

This guide shows you how to use these services. You can also troubleshoot errors(non-payable fine, no insurance found, or black points errors).

Click any button below to jump directly to that service on the official Emirates Vehicle Gate portal and resolve your issue.

Emirates Vehicle Gate: How-to

What you want?	Where to go on Emirates Vehicle Gate
Renew Vehicle Registration(Mulkiya renewal)	My Vehicles → select your vehicle → Renew Vehicle Registration
Select/Buy Vehicle Insurance on Emirates Vehicle Gate	My Vehicles → select your vehicle → vehicle/renewal information
You want to check accident history in UAE	Traffic Accidents Management → Chassis Number → Search
You need to check or pay UAE traffic fines	My Vehicles → select your vehicle → Pay Traffic Fines

How To Renew Your Mulkiya on Emirates Vehicle Gate

Renewing Mulkiya on Emirates Vehicle Gate(EVG)

1. Log in to your account on the Emirates Vehicle Gate (EVG) website.
2. Go to your dashboard and select the vehicle you wish to renew.
3. Click on the “Issue New Registration Card” button.
4. Complete the 3-step online renewal process to verify your active insurance and vehicle test results.
5. Settle any outstanding traffic fines directly through the portal.
6. Pay the renewal fee (typically around AED 350-380 for light vehicles) by credit or debit card.
7. Once payment is verified, your new digital Mulkiya will be issued instantly, and you can opt to have the physical card delivered directly to your address

United Arab Emirates has a strict annual renewal policy for all vehicles (more than 3 years old). During the renewal, the car must get an inspection and passing status initially.

Later, you can renew your Mulkiya(car registration) through other official online portals or apps, including TAMM(for Abu Dhabi cars), MOI(for all emirates), RTA(for Dubai cars only), and EVG(for all emirates except Dubai).

In case you want to renew your Dubai Mulkiya, read our step-by-step guide on renewing Mulkiya in Dubai.

Documents Required

You need

• valid Emirates ID
• Registration card(current Mulkiya)
• valid insurance
• inspection certificate
• clearance of fines

Why is my vehicle registration renewal blocked on EVG? (solutions included)

If you are unable to renew your vehicle Mulkiya (registration), the system will display an automated message stating the specific error or condition not met.

No Vehicle Insurance Found

You will usually see “No vehicle insurance found” or “Insurance details not available”, which clearly indicates you can’t view the insurance policy or there is a syncing delay because you just bought a policy.

See what to do when your motor insurance expires for the next steps.

Solution: Wait 24 hours for the insurance to sync with the system.

Outstanding Fines

If you get the error message “Outstanding fines found on traffic file” or “Please clear all violations before proceeding“. It means the portal will halt the renewal and display a breakdown list of all pending fines (Police, Salik, Darb, or Municipality parking).

Solution: pay fines right there before unlocking the “Next”.

Black Points On Driving License

If you get an error message “This fine cannot be paid online. Please contact the respective traffic authority” or “Blocked by Traffic File restriction”

Normally you get this message

It means the fine involves an impoundment period or black points that must be placed on a specific driver’s license; the system locks the file.

Solution: When such message appears where you are unable to pay the fine, mostly it is fine plus another penalty on you for breaking any traffic rule.

To remove the error you need to declare black points or impoundment to your Emirates ID or driving license from Ministry of Interior app. Once the black points are transferred to your Emirates ID or driving license you will be able to see the option of paying fine online.

Else, you can call the local police or visit any nearest police station for further assistance.

Vehicle Inspection Not Found

If you get the error “Technical inspection certificate required” or “Vehicle inspection not found /expired”.

Solution: All vehicles above 3 years old must pass a technical inspection at dedicated testing centers.

Read more about vehicle registration in Abu Dhabi, if there are still some errors.

Why Is My Car Insurance Not Showing Up On Emirates Vehicle Gate?

If your car insurance is not showing on EVG, check the insurance information associated with the vehicle record before assuming that the insurance policy itself is invalid.

Start from My Vehicles, select the relevant vehicle and open the vehicle or registration renewal information where the insurance details are displayed.

Check that the information relates to the same vehicle by comparing details such as:

• Vehicle registration information
• Chassis number
• Insurance policy information
• Insurance validity
• Vehicle ownership details

This matters because vehicle registration and insurance are connected. A valid motor insurance policy must match the vehicle.

What should I do if my insurance is not appearing on EVG?

First, make sure you are checking the correct vehicle in My Vehicles.

Then compare the vehicle details shown by EVG with the information on your insurance policy. In particular, check the chassis number because it is a key identifier for the vehicle.

In that situation, avoid buying another policy simply because the information is not immediately visible on the EVG screen. First establish whether the problem is with the policy information, the vehicle details, or the EVG vehicle record.

If the vehicle details on your policy and the vehicle details shown in EVG do not match, that discrepancy needs to be resolved before assuming that EVG is simply “not syncing” the policy.

Accident History Check in UAE: How Do I Check a Car’s Accident History Using the Chassis Number?

If you are checking a used car before buying it, you can use the VIN of the vehicle and input it in a number of official sites.

• Ministry of Interior (MOI) for nationwide(UAE) accident records.
• Roads and Transport Authority(RTA) for Dubai-registered cars
• Emirates Vehicle Gate(EVG for Abu Dhabi, Sharjah & Northern Emirates.
• TAMM official portal or apps for Abu Dhabi-registered vehicles.

According to Arabian Business

“About 90% of residents in the UAE prefer buying a second-hand or used car”

With such massive number of people buying a used car it becomes important to find the histroy of the vehicle used.

How To Check Accident History of A Used Car In UAE on Vehicle Emirates Gate

If you want to find accident history for any used car in UAE you can log in to Emirates Vehicle Gate:

1. Open the Traffic Accidents Management service on EVG.
2. Select or use the Chassis Number search.
3. Enter the vehicle’s chassis number accurately.
4. Select Search.
5. Review the accident information returned for that chassis number.

The chassis number, also known as the VIN (Vehicle Identification Number), is the vehicle’s unique identifier used for the EVG accident-history search.

EVG uses the vehicle’s chassis number for its Traffic Accidents Management search. If you want to understand the wider process learn how to check car accident history in the UAE, including where to find the VIN, see our detailed guide.

Why should I use the chassis number instead of just the plate number?

The chassis number identifies the physical vehicle, whereas a registration plate can change.

That makes a chassis/VIN check particularly useful when you are researching a used vehicle and want to check its available accident history before purchasing it.

If the search produces no result, first make sure the chassis number has been entered correctly.

A typical chassis number has 17 characters and even a single incorrect character can cause the Search to return no matching information.

Read the guide on how to check car history by using chassis number in UAE

Checking and Paying UAE Traffic Fines On Emirates Vehicle Gate

You can check traffic fines you get anywhere in the UAE(apart from Dubai) through a federal unified portal, Emirates Vehicle Gate, which works in coordination with the Ministry of Interior(MOI).

For fines in the remaining Emirates, you can log in to Emirates Vehicle Gate with your UAE Pass or Emirates ID. Later,

1. Open My Vehicles.
2. Select the vehicle you want to check.
3. Choose Pay Traffic Fines.
4. Review the fines displayed for the vehicle.
5. Check the fine details before making a payment.
6. Follow the available EVG payment process for the selected fine or fines.

If you are checking fines because your vehicle registration renewal is blocked, do not treat the fines screen as a separate issue. Outstanding fines can be one of the things you need to resolve before completing vehicle registration renewal.

For Dubai-related fines, check RTA(Roads & Transport Authority). You can also read our guide on the process of paying traffic fines for Dubai.

What if I cannot find the fine I am looking for?

First, make sure you have selected the correct vehicle in My Vehicles.

Then review the fines displayed rather than assuming that every fine will appear under the same vehicle information.

Note: Double-check the vehicle details you are using for the Search before trying the payment process again.

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