{"id":20549,"date":"2022-06-06T17:19:41","date_gmt":"2022-06-06T13:19:41","guid":{"rendered":"https:\/\/www.buyanyinsurance.ae\/blog\/?p=20549"},"modified":"2026-09-09T21:42:22","modified_gmt":"2026-09-09T17:42:22","slug":"emirates-vehicle-gate","status":"publish","type":"post","link":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/","title":{"rendered":"Emirates Vehicle Gate (EVG) UAE: Vehicle Registration, Insurance, Accident History &amp; Fine Payment"},"content":{"rendered":"\n<p>Emirates Vehicle Gate (EVG) provides vehicle services in the UAE under a single online portal. <\/p>\n\n\n\n<p>The major services are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mulkiya (registration) renewals<\/li>\n\n\n\n<li>Check and pay traffic fines<\/li>\n\n\n\n<li>Insurance status tracking<\/li>\n\n\n\n<li>Accident history reports.<\/li>\n<\/ul>\n\n\n\n<p>This guide shows you how to use these services. You can also troubleshoot errors(non-payable fine, no insurance found, or black points errors). <\/p>\n\n\n\n<p>Click any button below to jump directly to that service on the official Emirates Vehicle Gate portal and resolve your issue.<\/p>\n\n\n\n<!-- EVG Quick-Access Interactive Widget for WordPress -->\n<style>\n  .evg-widget-container {\n    font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\n    max-width: 800px;\n    margin: 20px auto;\n    padding: 24px;\n    background: #ffffff;\n    border-radius: 12px;\n    border: 1px solid #e2e8f0;\n    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);\n  }\n\n  .evg-widget-header {\n    margin-bottom: 20px;\n    border-bottom: 2px solid #0056b3;\n    padding-bottom: 12px;\n  }\n\n  .evg-widget-header h3 {\n    margin: 0;\n    font-size: 20px;\n    color: #1e293b;\n    font-weight: 700;\n  }\n\n  .evg-widget-header p {\n    margin: 4px 0 0 0;\n    font-size: 14px;\n    color: #64748b;\n  }\n\n  .evg-widget-grid {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 16px;\n  }\n\n  @media (min-width: 600px) {\n    .evg-widget-grid {\n      grid-template-columns: 1fr 1fr;\n    }\n  }\n\n  .evg-card {\n    display: flex;\n    flex-direction: column;\n    justify-content: space-between;\n    padding: 16px;\n    background: #f8fafc;\n    border: 1px solid #cbd5e1;\n    border-radius: 8px;\n    transition: transform 0.2s ease, box-shadow 0.2s ease;\n  }\n\n  .evg-card:hover {\n    transform: translateY(-2px);\n    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.08);\n    border-color: #94a3b8;\n  }\n\n  .evg-card-content h4 {\n    margin: 0 0 8px 0;\n    font-size: 16px;\n    color: #0f172a;\n    display: flex;\n    align-items: center;\n    gap: 8px;\n  }\n\n  .evg-card-content p {\n    margin: 0 0 16px 0;\n    font-size: 13px;\n    color: #475569;\n    line-height: 1.4;\n  }\n\n  .evg-card-content code {\n    background: #e2e8f0;\n    padding: 2px 6px;\n    border-radius: 4px;\n    font-size: 12px;\n    color: #0f172a;\n  }\n\n  .evg-btn {\n    display: inline-block;\n    text-align: center;\n    background-color: #0056b3;\n    color: #ffffff !important;\n    padding: 10px 16px;\n    border-radius: 6px;\n    font-size: 14px;\n    font-weight: 600;\n    text-decoration: none !important;\n    transition: background-color 0.2s ease;\n  }\n\n  .evg-btn:hover {\n    background-color: #003d80;\n  }\n<\/style>\n\n<div class=\"evg-widget-container\">\n  <div class=\"evg-widget-header\">\n    <h3>Emirates Vehicle Gate (EVG) Portal Quick Actions<\/h3>\n    <p>Select what you want to do to go directly to the official portal page.<\/p>\n  <\/div>\n\n  <div class=\"evg-widget-grid\">\n    <!-- Action 1: Renew Mulkiya -->\n    <div class=\"evg-card\">\n      <div class=\"evg-card-content\">\n        <h4>\ud83d\ude97 Renew Vehicle Registration<\/h4>\n        <p><strong>Path:<\/strong> <code>My Vehicles<\/code> \u2192 Select Vehicle \u2192 <code>Renew Vehicle Registration<\/code><\/p>\n      <\/div>\n      <a class=\"evg-btn\" href=\"https:\/\/evg.ae\/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">\n        Open Mulkiya Renewal \u2192\n      <\/a>\n    <\/div>\n\n    <!-- Action 2: Vehicle Insurance -->\n    <div class=\"evg-card\">\n      <div class=\"evg-card-content\">\n        <h4>\ud83d\udee1\ufe0f Select \/ Buy Vehicle Insurance<\/h4>\n        <p><strong>Path:<\/strong> <code>My Vehicles<\/code> \u2192 Select Vehicle \u2192 <code>Renewal Information<\/code><\/p>\n      <\/div>\n      <a class=\"evg-btn\" href=\"https:\/\/evg.ae\/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">\n        Check Insurance Status \u2192\n      <\/a>\n    <\/div>\n\n    <!-- Action 3: Accident History -->\n    <div class=\"evg-card\">\n      <div class=\"evg-card-content\">\n        <h4>\ud83d\udd0d Check Accident History in UAE<\/h4>\n        <p><strong>Path:<\/strong> <code>Traffic Accidents Management<\/code> \u2192 Enter Chassis Number \u2192 <code>Search<\/code><\/p>\n      <\/div>\n      <a class=\"evg-btn\" href=\"https:\/\/evg.ae\/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">\n        Search Accident History \u2192\n      <\/a>\n    <\/div>\n\n    <!-- Action 4: Traffic Fines -->\n    <div class=\"evg-card\">\n      <div class=\"evg-card-content\">\n        <h4>\ud83d\udcb3 Check or Pay Traffic Fines<\/h4>\n        <p><strong>Path:<\/strong> <code>My Vehicles<\/code> \u2192 Select Vehicle \u2192 <code>Pay Traffic Fines<\/code><\/p>\n      <\/div>\n      <a class=\"evg-btn\" href=\"https:\/\/evg.ae\/default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">\n        Pay Fines Now \u2192\n      <\/a>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-emirates-vehicle-gate-how-to\">Emirates Vehicle Gate: How-to<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes has-small-font-size\"><table class=\"has-background has-fixed-layout\" style=\"background-color:#8ed1fc\"><thead><tr><th>What you want?<\/th><th>Where to go on Emirates Vehicle Gate<\/th><\/tr><\/thead><tbody><tr><td>Renew Vehicle Registration(Mulkiya renewal)<\/td><td><strong><a href=\"https:\/\/evg.ae\/_layouts\/evg\/renewregistration.aspx?language=en\" target=\"_blank\" rel=\"noreferrer noopener\">My Vehicles \u2192 select your vehicle \u2192 Renew Vehicle Registration<\/a><\/strong><\/td><\/tr><tr><td>Select\/Buy Vehicle Insurance on Emirates Vehicle Gate<\/td><td><strong><a href=\"https:\/\/evg.ae\/_layouts\/EVG\/requestinsurancequote.aspx?language=en\" target=\"_blank\" rel=\"noreferrer noopener\">My Vehicles \u2192 select your vehicle \u2192 vehicle\/renewal information<\/a><\/strong><\/td><\/tr><tr><td>You want to check accident history in UAE<\/td><td><strong><a href=\"https:\/\/evg.ae\/_layouts\/EVG\/trafficaccidentsservice.aspx?language=en&amp;action=banner&amp;key=g%2F4vkkmEGEtD9NDL%2FA7oOfr4mcG8dHwl6LRvAv%2FrmOwyU1uMeXoX9M0Da2OqDuKLDi4t%2BDDzoMsoEg%2BU4RPEig%3D%3D\" target=\"_blank\" rel=\"noreferrer noopener\">Traffic Accidents Management \u2192 Chassis Number \u2192 Search<\/a><\/strong><\/td><\/tr><tr><td>You need to check or pay UAE traffic fines<\/td><td><strong><a href=\"https:\/\/evg.ae\/_layouts\/EVG\/gettickets.aspx?language=en&amp;action=driver&amp;title=%D8%A7%D9%84%D9%82%D9%8A%D8%A7%D8%AF%D8%A9%20%D9%85%D8%AE%D8%A7%D9%84%D9%81%D8%A9%20%D8%A7%D9%84%D8%AA%D8%B1%D8%AE%D9%8A%D8%B5%20%D9%88%D8%A7%D9%84%D8%BA%D8%B1%D8%A7%D9%85%D8%A7%D8%AA\" target=\"_blank\" rel=\"noreferrer noopener\">My Vehicles \u2192 select your vehicle \u2192 Pay Traffic Fines<\/a><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-renew-your-mulkiya-on-emirates-vehicle-gate\">How To Renew  Your Mulkiya on Emirates Vehicle Gate<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1024x648.png\" alt=\"Renew my car Mulkiya UAE\" class=\"wp-image-56271\" srcset=\"https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1024x648.png 1024w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-300x190.png 300w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-768x486.png 768w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1536x971.png 1536w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-2048x1295.png 2048w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-528x334.png 528w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1056x668.png 1056w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-820x519.png 820w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1240x784.png 1240w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM-1920x1214.png 1920w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-2.16.11\u202fPM.png 2375w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-renewing-mulkiya-on-emirates-vehicle-gate-evg\">Renewing Mulkiya on Emirates Vehicle Gate(EVG)<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your account on the Emirates Vehicle Gate (EVG) website.<\/li>\n\n\n\n<li>Go to your dashboard and <strong>select the vehicle<\/strong> you wish to renew.<\/li>\n\n\n\n<li>Click on the <strong>&#8220;Issue New Registration Card&#8221;<\/strong> button.<\/li>\n\n\n\n<li>Complete the 3-step online renewal process to verify your active insurance and vehicle test results.<\/li>\n\n\n\n<li>Settle any outstanding traffic fines directly through the portal.<\/li>\n\n\n\n<li>Pay the renewal fee (typically around <strong>AED 350-380<\/strong> for light vehicles) by credit or debit card.<\/li>\n\n\n\n<li>Once payment is verified, your new digital Mulkiya will be issued instantly, and you can opt to have the physical card delivered directly to your address<\/li>\n<\/ol>\n\n\n\n<p>United Arab Emirates has a strict annual renewal policy for all vehicles (more than 3 years old). During the renewal, the car must get an inspection and passing status initially. <\/p>\n\n\n\n<p>Later, you can renew your Mulkiya(car registration) through other official online portals or apps, including TAMM(for Abu Dhabi cars), MOI(for all emirates), RTA(for Dubai cars only), and EVG(for all emirates except Dubai).<\/p>\n\n\n\n<p>In case you want to renew your Dubai Mulkiya, read our <a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/car-registration-renewal-dubai\/\" target=\"_blank\" rel=\"noreferrer noopener\">step-by-step guide on renewing Mulkiya in Dubai<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-documents-required\">Documents Required<\/h3>\n\n\n\n<p>You need <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>valid Emirates ID<\/li>\n\n\n\n<li>Registration card(current Mulkiya)<\/li>\n\n\n\n<li>valid insurance<\/li>\n\n\n\n<li>inspection certificate<\/li>\n\n\n\n<li>clearance of fines<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-is-my-vehicle-registration-renewal-blocked-on-evg-solutions-included\">Why is my vehicle registration renewal blocked on EVG? (solutions included)<\/h3>\n\n\n\n<p>If you are unable to renew your vehicle Mulkiya (registration), the system will display an automated message stating the specific error or condition not met.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-no-vehicle-insurance-found\">No Vehicle Insurance Found<\/h4>\n\n\n\n<p>You will usually see <strong>&#8220;No vehicle insurance found&#8221;<\/strong> or <strong>&#8220;Insurance details not available&#8221;<\/strong>, which clearly indicates you can&#8217;t view the insurance policy or there is a syncing delay because you just bought a policy.<\/p>\n\n\n\n<p>See <strong><a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/what-to-do-when-your-motor-insurance-expires\/\" target=\"_blank\" rel=\"noreferrer noopener\">what to do when your motor insurance expires<\/a><\/strong> for the next steps.<\/p>\n\n\n\n<p><strong>Solution:<\/strong> Wait 24 hours for the insurance to sync with the system.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-outstanding-fines\">Outstanding Fines <\/h4>\n\n\n\n<p>If you get the error message <strong>&#8220;Outstanding fines found on traffic file&#8221;<\/strong> or <strong>&#8220;Please clear all violations before proceeding<\/strong>&#8220;. It means the portal will halt the renewal and display a breakdown list of all pending fines (Police, Salik, Darb, or Municipality parking). <\/p>\n\n\n\n<p><strong>Solution:<\/strong> pay fines right there before unlocking the &#8220;Next&#8221;.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-black-points-on-driving-license\">Black Points On Driving License<\/h4>\n\n\n\n<p>If you get an error message <strong>&#8220;This fine cannot be paid online. Please contact the respective traffic authority&#8221;<\/strong> or <strong>&#8220;Blocked by Traffic File restriction&#8221;<\/strong><\/p>\n\n\n\n<p>Normally you get this message<\/p>\n\n\n\n<p>It means the fine involves an impoundment period or black points that must be placed on a specific driver&#8217;s license; the system locks the file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"762\" src=\"https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-1024x762.png\" alt=\"Non payable\nAbu Dhabi Traffic fine black point\" class=\"wp-image-56274\" srcset=\"https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-1024x762.png 1024w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-300x223.png 300w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-768x571.png 768w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-528x393.png 528w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-1056x785.png 1056w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-820x610.png 820w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM-1240x922.png 1240w, https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2026-09-09-at-4.45.48\u202fPM.png 1530w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Solution:<\/strong> When such message appears where you are unable to pay the fine, mostly it is fine plus another penalty on you for breaking any traffic rule.<\/p>\n\n\n\n<p>To remove the error you need to declare black points or impoundment to your Emirates ID or driving license from Ministry of Interior app. Once the black points are transferred to your Emirates ID or driving license you will be able to see the option of paying fine online.<\/p>\n\n\n\n<p>Else, you can call the local police or visit any nearest police station for further assistance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-vehicle-inspection-not-found\">Vehicle Inspection Not Found<\/h4>\n\n\n\n<p>If you get the error <strong>&#8220;Technical inspection certificate required&#8221;<\/strong> or <strong>&#8220;Vehicle inspection not found \/expired&#8221;<\/strong>.<\/p>\n\n\n\n<p><strong>Solution: <\/strong>All vehicles above 3 years old must pass a technical inspection at dedicated testing centers. <\/p>\n\n\n\n<p>Read more about <a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/renew-vehicle-registration-in-abu-dhabi-quick-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">vehicle registration in Abu Dhabi<\/a>, if there are still some errors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-my-car-insurance-not-showing-up-on-emirates-vehicle-gate\">Why Is My Car Insurance Not Showing Up On Emirates Vehicle Gate?<\/h2>\n\n\n\n<p>If your car insurance is not showing on EVG, check the insurance information associated with the vehicle record before assuming that the insurance policy itself is invalid.<\/p>\n\n\n\n<p>Start from <strong>My Vehicles<\/strong>, select the relevant vehicle and open the vehicle or registration renewal information where the insurance details are displayed.<\/p>\n\n\n\n<p>Check that the information relates to the same vehicle by comparing details such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vehicle registration information<\/li>\n\n\n\n<li>Chassis number<\/li>\n\n\n\n<li>Insurance policy information<\/li>\n\n\n\n<li>Insurance validity<\/li>\n\n\n\n<li>Vehicle ownership details<\/li>\n<\/ul>\n\n\n\n<p>This matters because vehicle registration and insurance are connected. A valid motor insurance policy must match the vehicle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-should-i-do-if-my-insurance-is-not-appearing-on-evg\">What should I do if my insurance is not appearing on EVG?<\/h3>\n\n\n\n<p>First, make sure you are checking the correct vehicle in <strong>My Vehicles<\/strong>.<\/p>\n\n\n\n<p>Then compare the vehicle details shown by EVG with the information on your insurance policy. In particular, check the <strong>chassis number<\/strong> because it is a key identifier for the vehicle.<\/p>\n\n\n\n<p>In that situation, avoid buying another policy simply because the information is not immediately visible on the EVG screen. First establish whether the problem is with the <strong>policy information, the vehicle details, or the EVG vehicle record<\/strong>.<\/p>\n\n\n\n<p>If the vehicle details on your policy and the vehicle details shown in EVG do not match, that discrepancy needs to be resolved before assuming that EVG is simply &#8220;not syncing&#8221; the policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-accident-history-check-in-uae-how-do-i-check-a-car-s-accident-history-using-the-chassis-number\">Accident History Check in UAE: How Do I Check a Car&#8217;s Accident History Using the Chassis Number?<\/h2>\n\n\n\n<p>If you are checking a used car before buying it, you can use the <span style=\"white-space: normal\"><span style=\"letter-spacing: -0.2px;\">VIN<\/span><strong style=\"color: rgb(10, 37, 64); letter-spacing: -0.2px;\">&nbsp;of the vehicle<\/strong><\/span>&nbsp;and input it in a number of official sites.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ministry of Interior (MOI)<\/strong> for nationwide(UAE) accident records.<\/li>\n\n\n\n<li><strong>Roads and Transport Authority(RTA)<\/strong> for Dubai-registered cars<\/li>\n\n\n\n<li><strong>Emirates Vehicle Gate<\/strong>(EVG for Abu Dhabi, Sharjah &amp; Northern Emirates.<\/li>\n\n\n\n<li><strong>TAMM <\/strong>official portal or apps for Abu Dhabi-registered vehicles.<\/li>\n<\/ul>\n\n\n\n<p>According to Arabian Business<\/p>\n\n\n\n<p><em>&#8220;About 90% of residents in the UAE prefer buying a second-hand or used car&#8221;<\/em><\/p>\n\n\n\n<p>With such massive number of people buying a used car it becomes important to find the histroy of the vehicle used. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-check-accident-history-of-a-used-car-in-uae-on-vehicle-emirates-gate\">How To Check Accident History of A Used Car In UAE on Vehicle Emirates Gate<\/h3>\n\n\n\n<p>If you want to find accident history for any used car in UAE you can log in to Emirates Vehicle Gate:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open the <strong>Traffic Accidents Management<\/strong> service on EVG.<\/li>\n\n\n\n<li>Select or use the <strong>Chassis Number<\/strong> search.<\/li>\n\n\n\n<li>Enter the vehicle&#8217;s chassis number accurately.<\/li>\n\n\n\n<li>Select <strong>Search<\/strong>.<\/li>\n\n\n\n<li>Review the accident information returned for that chassis number.<\/li>\n<\/ol>\n\n\n\n<p>The chassis number, also known as the VIN (Vehicle Identification Number), is the vehicle&#8217;s unique identifier used for the EVG accident-history search.<\/p>\n\n\n\n<p>EVG uses the vehicle&#8217;s chassis number for its Traffic Accidents Management search. If you want to understand the wider process learn <a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/what-to-do-when-your-motor-insurance-expires\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to check car accident history in the UAE<\/a>, including where to find the VIN, see our detailed guide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-should-i-use-the-chassis-number-instead-of-just-the-plate-number\">Why should I use the chassis number instead of just the plate number?<\/h3>\n\n\n\n<p>The chassis number identifies the physical vehicle, whereas a registration plate can change.<\/p>\n\n\n\n<p>That makes a <strong>chassis\/VIN check<\/strong> particularly useful when you are researching a used vehicle and want to check its available accident history before purchasing it.<\/p>\n\n\n\n<p>If the search produces no result, first make sure the chassis number has been entered correctly. <\/p>\n\n\n\n<p>A typical chassis number has 17 characters and even a single incorrect character can cause the Search to return no matching information.<\/p>\n\n\n\n<p>Read the guide on <a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/what-is-car-chassis-number-and-how-to-find-car-information-by-chassis-number\/?utm_source=chatgpt.com#:~:text=How%20to%20Check%20Car%20History%20by%20Chassis%20Number%20in%20the%20UAE\" target=\"_blank\" rel=\"noreferrer noopener\">how to check car history by using chassis number in UAE<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-checking-and-paying-uae-traffic-fines-on-emirates-vehicle-gate\">Checking and Paying UAE Traffic Fines On Emirates Vehicle Gate<\/h2>\n\n\n\n<p>You can check traffic fines you get anywhere in the UAE(apart from Dubai) through a federal unified portal, Emirates Vehicle Gate, which works in coordination with the Ministry of Interior(MOI).<\/p>\n\n\n\n<p>For fines in the remaining Emirates, you can log in to Emirates Vehicle Gate with your UAE Pass or Emirates ID. Later,<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open <strong>My Vehicles<\/strong>.<\/li>\n\n\n\n<li>Select the vehicle you want to check.<\/li>\n\n\n\n<li>Choose <strong>Pay Traffic Fines<\/strong>.<\/li>\n\n\n\n<li>Review the fines displayed for the vehicle.<\/li>\n\n\n\n<li>Check the fine details before making a payment.<\/li>\n\n\n\n<li>Follow the available EVG payment process for the selected fine or fines.<\/li>\n<\/ol>\n\n\n\n<p>If you are checking fines because your <strong>vehicle registration renewal is blocked<\/strong>, do not treat the fines screen as a separate issue. Outstanding fines can be one of the things you need to resolve before completing vehicle registration renewal.<\/p>\n\n\n\n<p>For Dubai-related fines, check RTA(Roads &amp; Transport Authority). You can also read our guide on the <a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/all-you-want-to-know-about-dubai-traffic-fines\/\" target=\"_blank\" rel=\"noreferrer noopener\">process of paying traffic fines for Dubai<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-if-i-cannot-find-the-fine-i-am-looking-for\">What if I cannot find the fine I am looking for?<\/h3>\n\n\n\n<p>First, make sure you have selected the correct vehicle in <strong>My Vehicles<\/strong>.<\/p>\n\n\n\n<p>Then review the fines displayed rather than assuming that every fine will appear under the same vehicle information. <\/p>\n\n\n\n<p>Note: Double-check the vehicle details you are using for the Search before trying the payment process again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs\">FAQs<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1788844507174\"><strong class=\"schema-faq-question\"><strong>Can I pay Dubai traffic fines on Emirates Vehicle Gate (EVG)?<\/strong><\/strong> <p class=\"schema-faq-answer\">No. Dubai traffic fines are managed directly by the Dubai Roads and Transport Authority (RTA) or Dubai Police.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788844790435\"><strong class=\"schema-faq-question\"><strong>How long does it take for new insurance to reflect on EVG?<\/strong><\/strong> <p class=\"schema-faq-answer\">Syncing between insurance providers and the EVG system typically takes <strong>24 to 48 hours<\/strong>. If you recently purchased or renewed motor insurance, wait 24 hours before attempting to renew your Mulkiya.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788844876428\"><strong class=\"schema-faq-question\"><strong>Why can&#8217;t I pay my traffic fine online on EVG?<\/strong><\/strong> <p class=\"schema-faq-answer\">If the payment check-box is greyed out or displays a &#8220;Traffic File restriction&#8221; error, the fine likely includes <strong>black points<\/strong> or a <strong>vehicle impoundment mandate<\/strong>. These violations cannot be cleared online until the black points are assigned to a specific driver&#8217;s license at a police traffic branch or via the respective police smartphone app.<br><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788844906169\"><strong class=\"schema-faq-question\"><strong>How can I download or print my payment receipt from EVG?<\/strong><\/strong> <p class=\"schema-faq-answer\">Log into your EVG portal, navigate to <strong>Vehicle Services<\/strong>, and select <strong>Payment Receipts \/ Certificate Inquiry<\/strong>. Enter your transaction reference or vehicle certificate number to view, download, or print an official PDF receipt.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950069521\"><strong class=\"schema-faq-question\"><strong>Why is my fine marked as &#8220;Non-Payable&#8221; or locked on the portal?<\/strong><\/strong> <p class=\"schema-faq-answer\">A fine appears as non-payable or greyed out when it involves <strong>black points<\/strong>, a <strong>mandatory vehicle impoundment<\/strong>, or requires court clearance. The traffic system locks the fine to prevent you from paying it until you explicitly assign the black points to a driver\u2019s license or resolve the impound requirement.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950110235\"><strong class=\"schema-faq-question\">How to transfer black points to my driving license?<\/strong> <p class=\"schema-faq-answer\">You need to log in to MOI(Ministry of Interior) with your UAE Pass, your traffic file must be linked to your Emirates ID. Now you have to declare those black points you got to your driving license.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950340107\"><strong class=\"schema-faq-question\"><strong>How do I resolve a non-payable Abu Dhabi or Dubai fine without going to the police station?<\/strong><\/strong> <p class=\"schema-faq-answer\">You can assign black points through <strong>MOI UAE App<\/strong>, <strong>Abu Dhabi Police App<\/strong>, or <strong>TAMM App<\/strong>. <br>From the fines section, select the locked fine, and choose the option to transfer black points to your Emirates ID \/ Driving License. Once submitted, the payment checkbox unlocks.<br>Else you can Abu Dhabi Police customer support (800 3333) or use their chat allows an agent to verify your license and unlock the fine directly in the app.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950616823\"><strong class=\"schema-faq-question\"><strong>What if the fine has a vehicle impoundment attached to it?<\/strong><\/strong> <p class=\"schema-faq-answer\">If a fine carries a 7-day, 14-day, or 30-day impoundment, EVG will not let you clear it online right away. <br>You have two options:<br><strong>Pay the Smart Impound \/ Replacement Fee:<\/strong> You can pay an additional fee per impound day (e.g., 100 AED\/day depending on the emirate\/violation) directly in the police app to skip physical impoundment.<br><strong>Smart Impound Device \/ Hand in Vehicle:<\/strong> Install a smart impound tracker at home or hand the vehicle in at a designated traffic compound. Once registered, the fine unlocks for payment.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950695075\"><strong class=\"schema-faq-question\"><strong>I live in Dubai\/Sharjah but got a locked fine in Abu Dhabi. Which app should I use?<\/strong><\/strong> <p class=\"schema-faq-answer\">Always use the <strong>issuing authority\u2019s app or MOI UAE<\/strong>, not EVG or Dubai Police, to transfer points for out-of-emirate fines:<br>For <strong>Abu Dhabi fines<\/strong>: Use <strong>Abu Dhabi Police App<\/strong>, <strong>TAMM<\/strong>, or <strong>MOI App<\/strong>.<br>For <strong>Dubai fines<\/strong>: Use <strong>Dubai Police App<\/strong> or <strong>RTA App<\/strong>.<br>For <strong>Northern Emirates (Sharjah, Ajman, RAK, UAQ, Fujairah)<\/strong>: Use <strong>MOI App<\/strong>.<br>Once the points are transferred and the fine is cleared on the respective police portal, EVG updates automatically.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1788950760005\"><strong class=\"schema-faq-question\"><strong>I bought car insurance, but EVG still says &#8220;No Vehicle Insurance Found.&#8221; Why?<\/strong><\/strong> <p class=\"schema-faq-answer\">Insurance policies do not instantly sync with the Ministry of Interior database. <br>It takes <strong>24 to 48 hours<\/strong> for the insurance provider to push the API data to the traffic network. If it takes longer, contact your insurance broker and ask them to manually push\/re-sync your policy against your <strong>Traffic Code Number (TCN)<\/strong>.<\/p> <\/div> <\/div>\n\n\n\n<ul class=\"wp-block-yoast-seo-related-links yoast-seo-related-links\">\n<li><a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/what-to-do-when-your-motor-insurance-expires\/\">What To Do When Your Motor Insurance Expires?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/ways-to-save-money-on-car-insurance\/\">Must Read: Ways To Save Money On Car Insurance<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/how-to-check-travel-ban-in-uae-a-guide\/\">How to Check Travel Ban Status in UAE: Complete 2026 Guide<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.buyanyinsurance.ae\/blog\/en\/a-complete-guide-to-car-rust-proofing\/\">Important Tips for Car Rust Proofing to Combat and Prevent its Spread<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"Emirates Vehicle Gate (EVG) provides vehicle services in the UAE under a single online portal. The major services&hellip;","protected":false},"author":37,"featured_media":20553,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"csco_post_video_bg_volume":false,"footnotes":""},"categories":[1],"tags":[102,6255],"class_list":{"0":"post-20549","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-guide","8":"tag-best-car-insurance-in-uae","9":"tag-emirates-vehicle-gateway","10":"cs-entry","11":"cs-video-wrap"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Emirates Vehicle Gate: Registration, Mulkiya &amp; 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If you recently purchased or renewed motor insurance, wait 24 hours before attempting to renew your Mulkiya.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788844876428\",\"position\":3,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788844876428\",\"name\":\"Why can't I pay my traffic fine online on EVG?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the payment check-box is greyed out or displays a \\\"Traffic File restriction\\\" error, the fine likely includes <strong>black points<\\\/strong> or a <strong>vehicle impoundment mandate<\\\/strong>. These violations cannot be cleared online until the black points are assigned to a specific driver's license at a police traffic branch or via the respective police smartphone app.<br>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788844906169\",\"position\":4,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788844906169\",\"name\":\"How can I download or print my payment receipt from EVG?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Log into your EVG portal, navigate to <strong>Vehicle Services<\\\/strong>, and select <strong>Payment Receipts \\\/ Certificate Inquiry<\\\/strong>. Enter your transaction reference or vehicle certificate number to view, download, or print an official PDF receipt.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950069521\",\"position\":5,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950069521\",\"name\":\"Why is my fine marked as \\\"Non-Payable\\\" or locked on the portal?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A fine appears as non-payable or greyed out when it involves <strong>black points<\\\/strong>, a <strong>mandatory vehicle impoundment<\\\/strong>, or requires court clearance. The traffic system locks the fine to prevent you from paying it until you explicitly assign the black points to a driver\u2019s license or resolve the impound requirement.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950110235\",\"position\":6,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950110235\",\"name\":\"How to transfer black points to my driving license?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You need to log in to MOI(Ministry of Interior) with your UAE Pass, your traffic file must be linked to your Emirates ID. Now you have to declare those black points you got to your driving license.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950340107\",\"position\":7,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950340107\",\"name\":\"How do I resolve a non-payable Abu Dhabi or Dubai fine without going to the police station?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can assign black points through <strong>MOI UAE App<\\\/strong>, <strong>Abu Dhabi Police App<\\\/strong>, or <strong>TAMM App<\\\/strong>. <br>From the fines section, select the locked fine, and choose the option to transfer black points to your Emirates ID \\\/ Driving License. Once submitted, the payment checkbox unlocks.<br>Else you can Abu Dhabi Police customer support (800 3333) or use their chat allows an agent to verify your license and unlock the fine directly in the app.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950616823\",\"position\":8,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950616823\",\"name\":\"What if the fine has a vehicle impoundment attached to it?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If a fine carries a 7-day, 14-day, or 30-day impoundment, EVG will not let you clear it online right away. <br>You have two options:<br><strong>Pay the Smart Impound \\\/ Replacement Fee:<\\\/strong> You can pay an additional fee per impound day (e.g., 100 AED\\\/day depending on the emirate\\\/violation) directly in the police app to skip physical impoundment.<br><strong>Smart Impound Device \\\/ Hand in Vehicle:<\\\/strong> Install a smart impound tracker at home or hand the vehicle in at a designated traffic compound. Once registered, the fine unlocks for payment.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950695075\",\"position\":9,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950695075\",\"name\":\"I live in Dubai\\\/Sharjah but got a locked fine in Abu Dhabi. Which app should I use?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Always use the <strong>issuing authority\u2019s app or MOI UAE<\\\/strong>, not EVG or Dubai Police, to transfer points for out-of-emirate fines:<br>For <strong>Abu Dhabi fines<\\\/strong>: Use <strong>Abu Dhabi Police App<\\\/strong>, <strong>TAMM<\\\/strong>, or <strong>MOI App<\\\/strong>.<br>For <strong>Dubai fines<\\\/strong>: Use <strong>Dubai Police App<\\\/strong> or <strong>RTA App<\\\/strong>.<br>For <strong>Northern Emirates (Sharjah, Ajman, RAK, UAQ, Fujairah)<\\\/strong>: Use <strong>MOI App<\\\/strong>.<br>Once the points are transferred and the fine is cleared on the respective police portal, EVG updates automatically.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950760005\",\"position\":10,\"url\":\"https:\\\/\\\/www.buyanyinsurance.ae\\\/blog\\\/en\\\/emirates-vehicle-gate\\\/#faq-question-1788950760005\",\"name\":\"I bought car insurance, but EVG still says \\\"No Vehicle Insurance Found.\\\" Why?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Insurance policies do not instantly sync with the Ministry of Interior database. <br>It takes <strong>24 to 48 hours<\\\/strong> for the insurance provider to push the API data to the traffic network. If it takes longer, contact your insurance broker and ask them to manually push\\\/re-sync your policy against your <strong>Traffic Code Number (TCN)<\\\/strong>.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Emirates Vehicle Gate: Registration, Mulkiya & Insurance","description":"Emirates Vehicle Gate (EVG): from vehicle registration, Traffic fines, Traffic accidents management to view & car insurance policies.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/","og_locale":"en_US","og_type":"article","og_title":"Emirates Vehicle Gate (EVG) UAE: Vehicle Registration, Insurance, Accident History &amp; Fine Payment","og_description":"Emirates Vehicle Gate (EVG): from vehicle registration, Traffic fines, Traffic accidents management to view & car insurance policies.","og_url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/","og_site_name":"Insurance Blog","article_publisher":"https:\/\/facebook.com\/BuyAnyInsurance\/","article_published_time":"2022-06-06T13:19:41+00:00","article_modified_time":"2026-09-09T17:42:22+00:00","og_image":[{"width":1000,"height":600,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/wp-content\/uploads\/2022\/06\/Emirates-vehicle-Gateway-cover.jpg","type":"image\/jpeg"}],"author":"Beenish Razzaq","twitter_card":"summary_large_image","twitter_creator":"@buyanyinsurance","twitter_site":"@buyanyinsurance","twitter_misc":{"Written by":"Beenish Razzaq","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#article","isPartOf":{"@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/"},"author":{"name":"Beenish Razzaq","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/#\/schema\/person\/5eca50c8caa579e8c8e447913e6a7e92"},"headline":"Emirates Vehicle Gate (EVG) UAE: Vehicle Registration, Insurance, Accident History &amp; 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If you recently purchased or renewed motor insurance, wait 24 hours before attempting to renew your Mulkiya.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788844876428","position":3,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788844876428","name":"Why can't I pay my traffic fine online on EVG?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"If the payment check-box is greyed out or displays a \"Traffic File restriction\" error, the fine likely includes <strong>black points<\/strong> or a <strong>vehicle impoundment mandate<\/strong>. These violations cannot be cleared online until the black points are assigned to a specific driver's license at a police traffic branch or via the respective police smartphone app.<br>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788844906169","position":4,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788844906169","name":"How can I download or print my payment receipt from EVG?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Log into your EVG portal, navigate to <strong>Vehicle Services<\/strong>, and select <strong>Payment Receipts \/ Certificate Inquiry<\/strong>. Enter your transaction reference or vehicle certificate number to view, download, or print an official PDF receipt.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950069521","position":5,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950069521","name":"Why is my fine marked as \"Non-Payable\" or locked on the portal?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A fine appears as non-payable or greyed out when it involves <strong>black points<\/strong>, a <strong>mandatory vehicle impoundment<\/strong>, or requires court clearance. The traffic system locks the fine to prevent you from paying it until you explicitly assign the black points to a driver\u2019s license or resolve the impound requirement.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950110235","position":6,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950110235","name":"How to transfer black points to my driving license?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You need to log in to MOI(Ministry of Interior) with your UAE Pass, your traffic file must be linked to your Emirates ID. Now you have to declare those black points you got to your driving license.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950340107","position":7,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950340107","name":"How do I resolve a non-payable Abu Dhabi or Dubai fine without going to the police station?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can assign black points through <strong>MOI UAE App<\/strong>, <strong>Abu Dhabi Police App<\/strong>, or <strong>TAMM App<\/strong>. <br>From the fines section, select the locked fine, and choose the option to transfer black points to your Emirates ID \/ Driving License. Once submitted, the payment checkbox unlocks.<br>Else you can Abu Dhabi Police customer support (800 3333) or use their chat allows an agent to verify your license and unlock the fine directly in the app.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950616823","position":8,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950616823","name":"What if the fine has a vehicle impoundment attached to it?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"If a fine carries a 7-day, 14-day, or 30-day impoundment, EVG will not let you clear it online right away. <br>You have two options:<br><strong>Pay the Smart Impound \/ Replacement Fee:<\/strong> You can pay an additional fee per impound day (e.g., 100 AED\/day depending on the emirate\/violation) directly in the police app to skip physical impoundment.<br><strong>Smart Impound Device \/ Hand in Vehicle:<\/strong> Install a smart impound tracker at home or hand the vehicle in at a designated traffic compound. Once registered, the fine unlocks for payment.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950695075","position":9,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950695075","name":"I live in Dubai\/Sharjah but got a locked fine in Abu Dhabi. Which app should I use?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Always use the <strong>issuing authority\u2019s app or MOI UAE<\/strong>, not EVG or Dubai Police, to transfer points for out-of-emirate fines:<br>For <strong>Abu Dhabi fines<\/strong>: Use <strong>Abu Dhabi Police App<\/strong>, <strong>TAMM<\/strong>, or <strong>MOI App<\/strong>.<br>For <strong>Dubai fines<\/strong>: Use <strong>Dubai Police App<\/strong> or <strong>RTA App<\/strong>.<br>For <strong>Northern Emirates (Sharjah, Ajman, RAK, UAQ, Fujairah)<\/strong>: Use <strong>MOI App<\/strong>.<br>Once the points are transferred and the fine is cleared on the respective police portal, EVG updates automatically.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950760005","position":10,"url":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/emirates-vehicle-gate\/#faq-question-1788950760005","name":"I bought car insurance, but EVG still says \"No Vehicle Insurance Found.\" Why?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Insurance policies do not instantly sync with the Ministry of Interior database. <br>It takes <strong>24 to 48 hours<\/strong> for the insurance provider to push the API data to the traffic network. If it takes longer, contact your insurance broker and ask them to manually push\/re-sync your policy against your <strong>Traffic Code Number (TCN)<\/strong>.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/posts\/20549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/comments?post=20549"}],"version-history":[{"count":4,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/posts\/20549\/revisions"}],"predecessor-version":[{"id":56288,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/posts\/20549\/revisions\/56288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/media\/20553"}],"wp:attachment":[{"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/media?parent=20549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/categories?post=20549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.buyanyinsurance.ae\/blog\/en\/wp-json\/wp\/v2\/tags?post=20549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}